Privacy Policy

1. Introduction

LogicCycle AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI voice calling, SMS, and lead automation platform. We are headquartered in Spring, TX 77379. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect several types of information to provide and improve our services:

• Account Information: Name, email address, phone number, company name, and industry when you request a demo or create an account.
• Lead & Call Data: Phone numbers, call recordings, transcripts, SMS conversations, and CRM activity generated through our AI platform.
• Usage Data: IP address, browser type, device information, pages visited, and interaction metrics.
• Integration Data: Data synced from connected CRMs such as HubSpot, Salesforce, Follow Up Boss, and others.

3. How We Use Your Information

• To operate, maintain, and improve our AI voice and SMS automation platform.
• To initiate AI-powered demo calls and follow-up communications with your leads.
• To sync activity with your connected CRM and third-party integrations.
• To provide customer support and respond to inquiries.
• To send service updates, product announcements, and marketing communications (you may opt out at any time).
• To detect, prevent, and address fraud, security incidents, and policy violations.
• To comply with legal obligations, including TCPA and other telecommunications regulations.

4. Information Sharing & Disclosure

We do not sell your personal information. We may share your data with: (a) service providers and subprocessors who support our platform operations (e.g., cloud hosting, telephony providers, AI model providers); (b) CRM and integration partners when you authorize a connection; (c) legal authorities when required by law or to protect our rights; and (d) business transferees in the event of a merger, acquisition, or asset sale. All third-party processors are bound by confidentiality obligations consistent with this policy.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. Call recordings, transcripts, and SMS logs are retained per your plan configuration and applicable legal requirements. You may request deletion of your data at any time by contacting hello@logiccycleai.com. We will process deletion requests within 30 days, subject to legal retention obligations.

6. Data Security

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.2+ in transit, role-based access controls, and regular security audits. Our platform is SOC 2 Type II certified. Despite these measures, no system is completely secure, and we cannot guarantee absolute security of your data.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Opt-Out: Opt out of marketing communications and, where applicable, the sale or sharing of personal information.
• Do Not Call: Request that our AI agents cease calling specific phone numbers.

To exercise these rights, contact us at hello@logiccycleai.com or 346-540-3037.

8. TCPA & Consent

By submitting your phone number through our demo form or using our platform, you provide prior express written consent to receive AI-generated calls and SMS messages from LogicCycle AI at the number provided, including autodialed and prerecorded messages, consistent with the Telephone Consumer Protection Act (TCPA). You may revoke consent at any time by replying STOP to any SMS or contacting us.

9. Children's Privacy

Our services are intended for business use and are not directed to individuals under 18. We do not knowingly collect information from children. If you believe we have collected information from a minor, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated revision date. We encourage you to review this page periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: